As much as we'd love to showcase the incredible brands we work with, we don't display their logos publicly, and that's intentional.

Revealing client names can make it easier for 'bad actors' to impersonate us or our clients, whether by email or over the phone. Protecting our clients' privacy helps prevent that risk and keeps trust at the centre of everything we do.

Instead, we share testimonials and examples of our work securely and privately, as part of trusted conversations.

In short, no. We don't hide costs, nor do we create an abundance of add-ons that you simply do not require.

Our Managed Service is designed to cover all IT requirements, from day to day support, strategy, device management, security tools, and much more.

Licences for tools such as Microsoft 365 or Google Workspace aren't included in our Managed Service, as needs vary between businesses, but as a Microsoft and Google Partner, we'll guide you to the most appropriate options and ensure you're aware of all costs upfront.

You might also opt for other services, such as data migrations, certifications, telephone systems, or other larger projects - all of which we'll clearly outline up front.

Transparency is core to how we work. We'll walk you through everything during your consultation, so there are no surprises down the line.

Our Managed Service typically has the biggest impact for teams of 10 or more.

That said, we believe exemplary IT should be accessible to all - so if you're a smaller team with ambitious goals, we'd still love to chat and explore how we can support you.

Great! Did you know that much of our experience derives from being an Internal IT Department for some of the UK's quickest growing brands?

We know it's not easy to do it alone, and we're more than happy to work with existing internal teams to help bring your IT to the next level. In some cases, this partnership may even be essential.

We can provide an extra layer of support as needed, provide well placed strategy where necessary, and even cover for your team members while they are on their well-deserved holidays.

Of course. Nobody likes goodbyes, but when they do happen, they need to be as frictionless as possible.

When you join Level Ten, we'll handle the whole move process, ensuring everything is captured and taken care of.

Absolutely, and it doesn't have to be painful. We've migrated tens of thousands of emails and terabytes of data between various platforms; Microsoft 365, Google Workspace, Dropbox, SharePoint - you name it.

Our team manages the entire process end to end, ensuring a smooth & secure move, with minimal disruption. We can also provide tailored training to help your team get the most from the new setup.

Just book a call with us to discuss your requirements - we'll take it from there.

Yes! We're experts in both Microsoft 365 & Google Workspace, as well as Apple and Windows environments. Whether you're working in one ecosystem or across several, we'll help you manage users, devices, and security seamlessly.

Our goal is to keep everything integrated, efficient, and secure - regardless of the mix of tools or hardware your team uses.