Fuss free, future building IT Support, Cyber Security and Technology Services

Curated IT Services

IT Strategy

Smart tech decisions that unlock business growth

✓ Aligning your tech with the bigger business picture
✓ Clear, consistent IT policies and processes
✓ Regular reviews of tools, software and subscriptions
✓ Practical cost control without cutting corners

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IT Support

Fully managed support, exactly when you need it

✓ Unlimited remote and on-site support - no ticket limits
✓ Google Workspace and Mac-first (with a dash of Office 365)
✓ Smooth handling of starters, leavers and role changes
✓ Proactive monitoring to catch issues early

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Cyber Security

Protection that never clocks off

✓ Email and device security baked in
✓ Hassle-free compliance (think GDPR, PCI and more)
✓ Backups that just work - no drama
✓ Team training that builds a human firewall

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Infrastructure

Robust foundations, built for scale

✓ Smooth migrations and seamless cloud management
✓ Business-grade leased lines for rock-solid internet
✓ Fast, reliable networking and WiFi
✓ Scalable platforms that grow with your team

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"Billy from Level Ten was recommended by a former client after we went into meltdown mode. He calmly fixed our systems, organised increased security and now has our back for future issues.
I am so pleased he was recommended to us."

Rachel Saywell-Burr

Founder, Talent Atelier

"The Level Ten team have been a solid and trusted partner for our rapidly scaling agency, and have taken the stress out of ensuring we are well equipped, our teams supported and our technology goals met."

James Wintle

Founder, NEON

"Level Ten did an excellent job helping us with our Google migration. We connected really well on the first call - Bill was clearly knowledgeable but also super personable and ran me through the process before executing on time and accurately. I had minimal lean in, which was great. On top of this, Bill was super responsive, and made the whole process seamless (even messaging out of hours and on weekends to ensure the project was completed). Highly recommend them for any IT projects and will be working with them again in future!"

Sam Mendes

Founder, Hypergrowth Recruitment

“Level Ten completely saved us! We had issues connecting our new website and they expertly handled it without website interruptions. We will recommend them to anyone in our network who needs any help with IT”

Priscila Martinez

Founder, The Brand Agency

“Having worked with Bill previously, I knew Level Ten’s expertise would be invaluable for our next phase. The transition was smooth, professional, and we’re already benefiting from enhanced security measures. Excited for what's next!”

Roxanne Salvage

Operations Manager, April Strategy

"Bill and his team have been an invaluable partner and have delivered productivity gains and cost savings across the business. Identifying issues I didn’t even know we had, and ultimately giving me the confidence that our IT systems and processes are robust and secure."

Jonathan Baker

Managing Director, Shoreditch Ski Club

“Level Ten has been crucial in setting up my business, particularly from an IT and cybersecurity standpoint. Our ongoing partnership, coupled with Bill's expertise and advice, instills confidence and reassurance that things are being handled correctly, allowing me to concentrate on building my business.”

Mirka Orsagova

Founder, People Synergy

“Bill helped me with an IT upgrade to support my growing business. He listened well to what I needed and addressed my concerns at every stage. Bill and his support team are very knowledgeable, really care about getting the job done to a high standard and were sure to resolve a couple of teething problems I had in full. I wouldn't hesitate in using him again or recommending him to others.”

Louise Thompson

Founder, Art After Dark Ltd

Frequently asked questions

Can you help move us from our existing IT partner?

Of course. Nobody likes goodbyes, but when they do happen, they need to be as frictionless as possible.

When you join Level Ten, we'll handle the whole move process, ensuring everything is captured and taken care of.

Are there any additional costs?

The Level Ten Membership is designed to be a hassle-free, all-in-one IT solution, covering everything from comprehensive support and productivity tools to device management and robust cybersecurity.

Since licence requirements vary between businesses, our IT Managed Services exclude the cost of Microsoft or Google Workspace licences. However, we’re here to help you identify and select the most cost-effective licences to suit your specific needs.

Additionally, you might choose to explore services like Cyber Essentials Certifications, Data Migrations, Telephone Systems, or other large projects. During our initial consultation, we’ll outline these options and explain any potential impacts on your pricing.

Transparency is one of our core values, so you can trust that we’ll always be upfront about costs before you join us.

We use Microsoft Office 365, can you help us?

Absolutely! We support many clients who rely on Microsoft 365, and our team has extensive experience with Microsoft products, services, and devices. We're well-equipped to provide the assistance you need.

What if we already have an internal IT department?

Great! We're more than happy to work with existing internal teams to help bring your IT to the next level. In some cases, this partnership may even be essential.

We can provide an extra layer of support as needed, offer guidance where necessary, and cover for your team members while they are on their well-deserved holidays!

Are there any minimum spend requirements?

In short, no! We believe that support and security should always be accessible. Our Level Ten Membership is available for any team size, though we find it provides the best value for teams with at least five users.

Can you migrate us from Microsoft 365 to Google Workspace?

Absolutely! The process doesn't have to be painful. Our team has extensive experience migrating clients from Microsoft 365 to Google Workspace. We’ll manage the entire process for you, ensuring a smooth, secure transition with minimal disruption to your daily operations. We can even provide training sessions for your team, ensuring they get the maximum benefit from your new investment.

Please book a call with us to discuss your requirements.

Experience Luxury IT That Just Works.

Curated IT Services

IT Strategy

IT Support

Cyber Security

Infrastructure

"Billy from Level Ten was recommended by a former client after we went into meltdown mode. He calmly fixed our systems, organised increased security and now has our back for future issues.
I am so pleased he was recommended to us."

"The Level Ten team have been a solid and trusted partner for our rapidly scaling agency, and have taken the stress out of ensuring we are well equipped, our teams supported and our technology goals met."

“Level Ten completely saved us! We had issues connecting our new website and they expertly handled it without website interruptions. We will recommend them to anyone in our network who needs any help with IT”

“Having worked with Bill previously, I knew Level Ten’s expertise would be invaluable for our next phase. The transition was smooth, professional, and we’re already benefiting from enhanced security measures. Excited for what's next!”

"Bill and his team have been an invaluable partner and have delivered productivity gains and cost savings across the business. Identifying issues I didn’t even know we had, and ultimately giving me the confidence that our IT systems and processes are robust and secure."

Modern IT Managed Services, for Modern Business.

Frequently asked questions

Supported by only the best.

Curated IT Services

IT Strategy

IT Support

Cyber Security

Infrastructure

"Billy from Level Ten was recommended by a former client after we went into meltdown mode. He calmly fixed our systems, organised increased security and now has our back for future issues.I am so pleased he was recommended to us."

"The Level Ten team have been a solid and trusted partner for our rapidly scaling agency, and have taken the stress out of ensuring we are well equipped, our teams supported and our technology goals met."

“Level Ten completely saved us! We had issues connecting our new website and they expertly handled it without website interruptions. We will recommend them to anyone in our network who needs any help with IT”

“Having worked with Bill previously, I knew Level Ten’s expertise would be invaluable for our next phase. The transition was smooth, professional, and we’re already benefiting from enhanced security measures. Excited for what's next!”

"Bill and his team have been an invaluable partner and have delivered productivity gains and cost savings across the business. Identifying issues I didn’t even know we had, and ultimately giving me the confidence that our IT systems and processes are robust and secure."

Modern IT Managed Services, for Modern Business.

Frequently asked questions

Supported by only the best.

"Billy from Level Ten was recommended by a former client after we went into meltdown mode. He calmly fixed our systems, organised increased security and now has our back for future issues.
I am so pleased he was recommended to us."